Open Roles
Grow with us
Everyone at Unity5 is valued for the role they play and the uniqueness of the abilities and experience that they bring to the company.
Unity5 Values
HUMAN / UNIFIED / PIONEERING
Here at Unity5, you will have the opportunity to live our values and evolve with us, succeed with us, collaborate with us, care with us, belong with us and grow with us. At Unity5, every individual lives and breathes our values. It defines how we do things and how we engage with one another, internally and externally. We are immensely proud of our motivated, inclusive, supportive, team culture.
Current Vacancies:
Implementation Team
Click here for enquiries
We’re always looking for talented professionals. If you’re interested in this field but there are no open roles advertised, we still want to hear from you!
Development Team
Click here for enquiries
We’re always looking for talented professionals. If you’re interested in this field but there are no open roles advertised, we still want to hear from you!
Commercial Team
Click here for enquiries
We’re always looking for talented professionals. If you’re interested in this field but there are no open roles advertised, we still want to hear from you!
Finance Team
Click here for enquiries
We’re always looking for talented professionals. If you’re interested in this field but there are no open roles advertised, we still want to hear from you!
Strategic Operations Team
Compliance Officer - 4 days a week/part-time
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Design and execute a comprehensive internal audit process to evaluate whether processes align with ISO standard requirements; ISO 9001, ISO 14001 & ISO 27001
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Regularly perform a gap analysis assessment to identify discrepancies between current operations and ISO standards
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Act as the primary contact for external certification bodies, preparing all documentation and evidence for Stage 1 and Stage 2 certification or surveillance audits
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Lead the investigation of non-conformities identified during audits and manage a proactive action plan process to ensure permanent resolution
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Coordinate and lead the response to external ESG assessments in line with milestones, ensuring all evidence is accurate and audit-trailed.
- Previous experience of running ISO audits and understanding the process from beginning to end
- Ability to plan and lead an internal audit for external certification assessments
- Strong communication skills to ensure any complex or technical expectations can be simplified and shared with all relevant parties
- A high level of attention to detail and strong organisational skills to ensure we prepare and hit deadlines
- Comfortable creating data driven reports and dashboard to share with senior management and the board.
- Experience working with ESG strategy and reporting requirements
- Exposure to Hubspot, Zendesk, Confluence, ClickUp
Support Team
Technical Support Analyst - Exeter
About the role:
As a Technical Support team member, you will:
- grow an in-depth understanding of the products we offer
- Assist clients with general enquiries, questions and service requests.
- Develop troubleshooting skills to be able to identify, replicate, diagnose, and resolve technical issues within a variety of systems.
- Work with our 2nd line Technical Support to resolve more complex cases
- Ensure clients are kept up to date with progress and timelines
Being part of the 1st line Technical Support Analysts, you will be the first point of contact for clients, building friendly and trusting relationships both via phone and email/helpdesk environment.
Working Monday to Friday as standard, with evening and weekend to cover urgent issues on a rota basis
Skills
- Great customer service skills and attention to detail
- A passion for IT
- Excited and ready to learn, looking to continually improve your knowledge
- Excellent communication and listening skills, both verbal and written
- Ability to explain technical concepts to non-technical users
- Proven strong problem-solving skills
- Happy to work independently, as well as in a team in a fast pace environment
Previous experience in an IT role is a bonus, but is not required for this role as full training will be provided. If you don’t have previous IT experience, the qualities above should still be able to be shown in non-IT specific examples.
Ready to take the next step?
If one of our open roles caught your eye, we want to hear from you! Use the form below to get in contact.
Perks & Benefits
Our people deserve…
Competitive Salary
We want you to feel rewarded for your efforts
Vitality Membership
Private healthcare upon successful probation period
Pension
Helping you save as much as possible for the future
Company Trips
Quarterly company trips and excursions
Office BBQs
Making the most of the Devon sunshine
Referral Bonus
Receive £250 per successful referral
Fitness Sessions
Weekly Fitness Sessions with our PT
Remote Working
Work from home opportunities
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