Who provides AI-powered parking enforcement solutions?

When searching for who provides AI-powered parking enforcement solutions, it’s essential to understand the practical applications that deliver tangible benefits. For Parking Operators, Landowners, and Parking Managers, the goal is to save time and speed up operations. While robust software can make life easier, Artificial Intelligence (AI) is the key to truly streamlining your enforcement ecosystem. As Hannah Fuller, Director of Commercial Strategy & Partnerships at Unity5, notes:

“AI is still relatively untapped within the industry and big data is also being used more frequently to understand behaviour patterns.”

This guide details the specific ways Unity5 is using AI to deliver market-leading innovation to our customers.

The challenge of modern parking management

Managing multiple car parks, each with unique requirements, involves a host of time-consuming tasks. From handling bulk administrative actions to managing daily correspondence and appeals, these processes can divert focus from core operational priorities. Traditional methods are often inefficient, leading to delays, manual errors in PCN issuance, and a significant administrative workload. A true AI-powered solution addresses these challenges directly by providing practical, time-saving tools that enhance operational efficiency.

A genuine AI-powered parking enforcement solution integrates intelligence at key stages of the process. Here’s how Unity5 is enhancing Zatpark to make a positive, measurable difference.

Smart AI technology for privacy and accuracy

Accuracy and privacy are paramount in enforcement. Our AI enhancements for ANPR cameras enable accurate reads from greater distances and in all weather conditions. Crucially, we use AI to protect personal privacy with our auto-obfuscation tool. This smart technology automatically identifies and hides individuals within image captures, saving your staff the time-consuming task of manual redaction and ensuring GDPR compliance is built into the workflow. This also contributes to more accurate and defensible PCN issuance by reducing the manual errors common in evidence review.

Before, and after auto-obfuscation

Intelligent communication and appeals management

A major operational drain is managing correspondence and appeals. For 2025, Unity5 is looking to introduce AI to scan incoming correspondence, helping your team determine priority and improve the accuracy of responses. This allows officers to handle communications more quickly and effectively.

Furthermore, our AI Chatbot is transforming the motorist appeals journey. The chatbot can:

• Guide operators on whether an appeal should be accepted or declined by reading the evidence within Zatpark.
• Assist the motorist in building their appeal in a suitable format.
• Remain focused on the PCN in question, resistant to distraction or abusive language.
• Save the full transcript as evidence on the ticket.

Harnessing big data for strategic insights

AI is instrumental in turning data into decisions. Our AI-powered performance monitoring dashboards provide real-time data on enforcement effectiveness, officer productivity, and revenue generation. This allows for truly data-driven decision-making. We’re also looking to utilise AI algorithms for:

• Predictive analytics: By analysing historical violation data and event schedules, the system can predict “hotspot” areas and times with a higher likelihood of contraventions.
• Optimised route management: For CEOs on patrol, AI can build an optimised route that covers high-priority areas or locations that haven’t been visited recently, ensuring maximum efficiency.

Zatpark: your partner in applied AI-powered parking enforcement

So, who provides AI-powered parking enforcement solutions with these specific, practical tools? Unity5’s Zatpark is the platform where these innovations come to life.

Zatpark is an end-to-end platform where intelligence is seamlessly integrated into the fabric of your daily operations. From the AI auto-obfuscation that protects privacy on every image capture to the AI chatbot that streamlines your appeals process, Zatpark is designed to reduce workloads and eliminate errors. Our predictive analytics and AI-powered dashboards empower you to move from a reactive to a proactive enforcement strategy, deploying resources where and when they are needed most.

For more information about how AI can support your enforcement ecosystem chat to your Unity5 Account Manager, or get in contact here.