A people first approach to Healthcare parking software

In a healthcare environment, we know that the patient, visitor or staff experience begins the moment a vehicle enters your campus. Parking shouldn’t be a source of anxiety – it should be a seamless, invisible part of their experience at the hospital. When parking is difficult to navigate or enforcement feels rigid, it adds unnecessary stress to an already challenging time.

Unity5 empowers hospital operators to create a compassionate, frictionless parking environment. Our highly configurable, cloud-based platform allows you to prioritize the needs of people over the limitations of technology. Because our system is designed for a multitude of adjustments without the need for web developers or IT tickets. Hospital operators can react in real-time to the needs of their community – ensuring that patients, visitors, and staff always find a clear path to the stress-free parking experience they are entitled too.

 

 

Why a Configurable System Means Better Care

Unlike rigid legacy systems that require change requests or “custom coding” for changes, Unity5’s intuitive cloud-based software puts the power back in your hands to enhance the driver experience:

• Empathy in Enforcement: Instantly configure “grace periods” or “compassionate exemptions” for emergency or sensitive situations without waiting weeks for a developer fix.
• Frictionless Flow: Use advanced LPR technology to eliminate “barrier anxiety,” allowing patients to drive straight to their appointments rather than fumbling with tickets and gates.
• Reliability for Staff: Ensure your healthcare heroes have a guaranteed, stress-free place to park by easily adjusting staff-only zones as shift patterns change.

By removing technical hurdles and “developer-first” limitations, Unity5 ensures your parking operation serves your mission: providing a calm, accessible, and supportive environment for everyone who enters your doors.

 

 

 

How Unity5 are adding value for Healthcare Parking Operators

With close to 10 years of healthcare parking management experience, Unity5 offers flexible solutions for a range of hospitals including Guy’s and St Thomas’ (London), Manchester University, Royal Berkshire and over 120 healthcare institutions. Our Zatpark and Zatpermit software solutions are built on a “Configuration First” architecture. This means:

• Revenue is Maximized: through our streamlined citation and fine collection system
• Minimal Developer Dependency: Your team can adjust business rules, pricing, and permit types through an intuitive interface. No constant “fixes” or expensive developer hours required.
• Superior Adaptability: While some enforcement system suppliers offer “standard” templates, Unity5 allows you to configure the system to the hyper-specific needs of a US medical campus – from ER drop-off logic to complex residency permit rotations.
• Seamless Integration: Our system integrates with camera-based LPR technology to capture violations in real-time.
• Save Time with AI Enabled Solutions: Our AI powered ChatBot can automatically assist with citation appeals and frees up your staff to work in other areas of interest such as data analysis.
• Proven Reliability: Unity5 is trusted by healthcare foundation trusts and parking contractors such as the Guy’s and St Thomas’ Hospitals (London), Royal Berkshire Hospital, Manchester University Hospital and over 120 other healthcare institutions. We bring close to a decade of experience in sensitive, high-traffic medical environments.
  

A Connected Ecosystem Designed for Healthcare

Unity5’s software creates a seamless link between permits, payments, enforcement, and analytics. We prioritize accessibility and frictionless flow, ensuring that healthcare providers can focus on patient outcomes while easily patrolling lots.

 

 

 

Top 10 High-Control Features

1. Fully Configurable Logic: Easily set exemptions for oncology patients, manage valet zones, or adjust “short-stay” rules instantly without technical support.
2. Universal LPR Integration: Our system “talks” to a wide range of License Plate Recognition (LPR) cameras for 24/7 monitoring.
3. Barrier-Free Flow: Eliminate gate-arm headaches. Use LPR for “free-flow” parking to reduce idling, emissions, and mechanical failures.
4. Omni-Channel Payments: Integrated Pay-by-App, kiosks, and pre-paid permit options available.
5. Automated Revenue Recovery: Accurate, automated processing of citations and payments.
6. Zone-Specific Rules: Create custom logic for staff-only garages, physician reserved bays, and emergency fire lanes.
7. Real-Time Analytics: A dynamic dashboard for data-informed decisions on capacity planning and resource allocation.
8. Patient-First Pre-Booking: Allow patients to secure parking before their appointment to reduce “arrival anxiety.”
9. Garage Mastery: Streamline enforcement across complex parking garages.
10. Ready-to-Go Evidence Packs: Automatically generated data for appeals, adjudication, and citation processing.
    
    

Unity5 Solutions Offer Access to Occupancy Data

Unity5 offer an access model to ensure that both parking operators and end-users (drivers) have the information they need:

• LPR (License Plate Recognition) Unity5 systems use LPR combined with AI. 

• Operator Dashboards: our Zatpark system features a centralized cloud-based portal where managers can track revenue per space, and view historical turnover trends.
• APIs: using the most flexible method on the market, Unity5 provides an API that allows parking data to be fed into a client’s existing software, such as a smart city platform or campus app.
• Mobile Apps & Digital Signage: For the end-user (driver), data can be pushed to apps or displayed on roadside VMS (Variable Message Signs) to show exactly how many spots are left.
• Automated Reports: Systems can be set to email daily or weekly PDF/CSV summaries detailing peak hours, overstays, and unauthorized vehicle alerts.

 

The Power of True Configuration

US hospitals face unique challenges, such as the need for 20-minute free “goodwill” drop-off windows or specific staff shift-pattern permits.

With Unity5, these aren’t “custom feature requests” – they are standard configurations. You can toggle rules, adjust time limits, and update permit eligibility in real-time. This agility ensures your parking policy can evolve as fast as your campus does.

Unity5 provides the expertise and the tools, but you keep control. Our 5-star rated implementation team ensures that staff are trained to manage your system independently, reducing long-term overhead and technical friction.

 

 

Transform Your Facility Today – with one innovative platform

Unity5’s Zatpark platform makes it easy to manage enforcement, digital permitting, and payments in one place. Optimize your space, maximize revenue, and provide a 5-star experience for patients and staff alike.

 

 

 

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