Bromley Council utilise Unity5’s Zatenviro for their environmental enforcement software. The Local Authority has seen an improvement in maintaining a clean and safe environment.
Bromley Council in Greater London needed an easy to use system to help keep their streets safer and cleaner. They wanted to issue Fixed Penalty Notices (FPNs) – a vital way to reduce and minimise offences such as littering, fly-tipping, dumping of waste, graffiti, dog fouling and cover PSPOs (Public Spaces Protection Orders). Bromley Council partners APCOA are one of the UK’s largest full service parking management companies and they recommended the use of Unity5’s Zatenviro environmental enforcement software to make life easier for their EOs (Environmental Enforcement Officers) and council staff.
The Challenge: a flexible and efficient system for Bromley Council
To enforce environmental regulations effectively, Bromley Council contractor APCOA needed a system that was reliable, robust and also user-friendly. Unity5’s Zatenviro Environmental Enforcement Solution provides a platform that streamlines their management of FPNs. Unity5’s system is designed specifically for back-office administrators and enforcement officers on patrol, enabling EOs to issue FPNs on the streets – via handheld devices. Unity5’s mobile app supports the collection of crucial evidence packs. This includes photographs taken at the scene of an offence, or even added to a case after issuing an FPN, to strengthen enforcement and minimise disputes. The system can also be used to issue FPNs by office based staff. The system is used by both council officers and contractor staff.
Adapting to the Changing Needs of Local Authorities
APCOA staff are able to make quick configurations on behalf of Bromley Council as the Zatenviro software is flexible enough to cover a wide range of possible offences. Additional categories can be added easily if a new offence needs to be introduced and FPN fine amounts can rapidly be updated via their dashboard if fines need to be increased.
Environmental Enforcement and Parking Enforcement in one place
Zatenviro can be used as a standalone environmental enforcement system, or it can be integrated seamlessly with our Zatpark parking enforcement software.
Real-time payments lead to rising compliance levels
An online self-service portal facilitates convenient payment options. The portal has been fully integrated into Bromley’s existing council applications, ensuring a smooth user experience. As the system is updated in real-time, FPNs can be paid immediately after issue via a number of different payment methods, encouraging increased payment rates. According to a BBC news article when using the latest software some London boroughs are now starting to see reductions of up to 33% in fly-tipping alone during 2024*
Success for Bromley Council & APCOA
Unity5 partners APCOA are one of the UK’s largest full service parking management companies and they look after the front-end interface for motorists using Bromley’s car parks. Since using Unity5’s Zatenviro system Bromley Council have issued over 3,000 FPNs in 12 months – which represents a high issue rate for the council. These have been issued for a variety of offences, mainly littering – which have been paid.
Russell Peacock, Director of ANPR Operations and Environmental Enforcement at APCOA says:
“Unity5’s system is easy to use, it’s very simple to pull prosecution packs together. Bromley Council and APCOA have been successful in 15 cases that have gone to prosecution – winning all of them. The self-service aspect is very useful and council staff can very quickly change letters or progression types. The reporting suite is great and allows us to pull our own custom reports together. We’ve been delighted to develop the system together and roll out Zatpermit software to multiple local authorities.”
Key Benefits to Local Authorities
Unity5’s Zatenviro environmental enforcement solution is enabling councils to take a proactive stance in tackling anti-social and environmental offences:
- User-friendly dashboards save time and effort for council staff
- Versatile configuration options means fast future-proofing with no hidden charges
- Simple evidence collection makes life easier for CEOs and council back-office staff
- System allows for simple obfuscations and redactions
- Extra evidence can be added to a case even after an FPN is issued
- Full Reporting suite available with custom report creation options
- Easy Apple & Google payment functionality allow for fast payments of fines and speedy case resolution
The results of Environmental Enforcement in Bromley
Bromley Council are now able to action their environmental policies with confidence. Revenue generated from FPNs via the Zatenviro environmental enforcement solution has been reinvested back into community projects. These initiatives have now fostered a rise in a collective sense of pride and ownership across the community.
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